James Keenan received a B.S. Degree in Accounting from Bentley University and an M.B.A in Finance from Southern New Hampshire University. He worked in the premium audit department for two leading insurance carriers specializing in workers compensation insurance from 1978 to 1986, achieving audit management status. Since 1986, he has focused on workers compensation auditing issues and premium disputes. He has authored several publications on workers compensation premium auditing and dispute resolution, and has advocated for his clients before NCCI, Independent Rating Bureaus, and Labor Departments. He has provided expert witness depositions and testified in District and US Federal Courts.